Our Nana Long Sleeve Oversized Turtle Neck Sweater is perfectly oversized! This sweater comes in the most gorgeous shades of sand and sage! This top is also designed with a turtle neckline and long sleeves.
DETAILS:
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Ex: Shipping and return policies, size guides, and other common questions.
SHIPPING POLICYSHIPPING RATES
DOMESTIC:Taxes & Duties for International Orders:
Taxes and duties will likely be charged on your order. We are not in control of country-specific tariffs and duties that may be imposed by your respective government. If taxes and duties are placed by officials, the fees will be your responsibility. If you used a promotion code on your order, you will be charged taxes and duties based on the original price. We are legally obligated by Border Agencies to show the original price of any item(s) purchased.
Use collapsible tabs for more detailed information that will help customers make a purchasing decision.
Ex: Shipping and return policies, size guides, and other common questions.
WHO DO I CONTACT WITH QUESTIONS?
Contact us by phone at 760-720-2946
or email
HOW MUCH DOES SHIPPING COST?
Standard (three to seven business days) $7
Two-day (Two business days) $25
Next Day (One business day) $35
DO YOU OFFER INTERNATIONAL SHIPPING?
Currently we only ship to the continental U.S.
DO YOU SHIP TO PO BOXES?
We do not ship to P.O. boxes.
I PLACED A SUCCESSFUL ORDER BUT WHY DIDN'T I RECEIVE A CONFIRMATION EMAIL?
If you placed a successful order you should receive a confirmation email with an order number. If you have not received an email after one hour please contact us to make sure your order went through.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
Please allow two to four business days for order processing and shipment, and an additional two to five business days for delivery. Express two-day shipping orders will be processed in one business day and delivered within two to three business days. Orders placed over the weekend will not be processed until the following business day.
DO YOU RE-STOCK YOUR INVENTORY?
We restock a small number of styles, the majority of our items are offered in limited quantities, for a limited time, so we can continually delight you with fresh styles and new looks.
HOW DO I GET A REFUND OR MAKE AN EXCHANGE?
We only offer store credit for returns. Items purchased from JaydenP.com are eligible for store credit within 14 days of purchase. Returns must be postmarked within 14 days of receipt of your order, all sales after 14 days are final.
ALL SALE, INTIMATES, SOCKS, JEWELRY ARE FINAL SALE
We will process your return as quickly as possible, however, please allow up to five to seven business days for a refund. A notification email will be sent after the return is processed. Please note that shipping costs are not refunded or included in refund off original order.
All tags must be intact and the item unworn or unused. If there are any signs of use we will not be able to accept the return, and the item will be returned to you at your expense.
HOW DO I PROCESS A RETURN?
Please contact us with your order number and reason for return. A Return Authorization (RA) number will be issued via email within 24 hours. Items returned without a RA number will not be accepted.
Please locate your order number on either your order confirmation email or the packing slip included in your shipment.
You have 14 days from the receipt of your order to request a Return Authorization.
WHERE DO I SEND MY RETURN TO?
Jayden P
IF I PURCHASED AN ITEM ONLINE, CAN I RETURN IT TO THE STORE?
Yes, you can return any items purchased online to our store, as long as it meets our return policy included above.
HOW WILL I RECEIVE MY STORE CREDIT?
You will receive an e-gift card via email within three business days of the delivery of your return to our store, once it has been processed. Shipping fees will not be refunded and will be deducted from the total.
DO WE INCLUDE RETURN LABELS?
We do not provide return labels at this time.
Use collapsible tabs for more detailed information that will help customers make a purchasing decision.
Ex: Shipping and return policies, size guides, and other common questions.
FREE RETURNS FOR ALL U.S. ORDERS + NO RESTOCKING FEES. YOU HAVE 14 DAYS FROM THE DATE OF FULFILLMENT TO RETURN ELIGIBLE ITEMS.
Expect an emailed E-Gift Card within 5-7 business days of the delivery of your Return at our brick + mortar based on the volume of returns. Please note this increase of processing time is due to the addition of FREE RETURNS and as a result elevated levels of daily returns. Store Credit is calculated automatically to reflect any discounts and taxes at time of purchase. Store Credit is not processed the day your item is delivered. It must be sorted, inspected, and processed.
RETURN POLICYWe only offer store credit for returns. Items purchased from JaydenP.com are eligible for store credit within 14 days of purchase. Returns must be postmarked within 14 days of receipt of your order, all sales after 14 days are final.
We hope this will encourage you to take your time in selecting your purchases and feel free to reach out to us with any questions regarding sizing or styling. Store Credit never expires. We get over 10 new styles a week and hope we can assist you in finding something new if your purchase doesn't work out!
ALL SALE, INTIMATES, SOCKS, JEWELRY ARE FINAL SALE
ALL LACK OF COLOR HATS ARE FINAL SALE
We will process your return as quickly as possible, however, please allow up to five to seven business days for a refund. A notification email will be sent after the return is processed. Please note that shipping costs are not refunded or included in refund of original order.
All tags must be intact and the item unworn or unused. If there are any signs of use we will not be able to accept the return, and the item will be returned to you at your expense.
HOW TO RETURN YOUR ITEM(S)
Please contact us with your order number and reason for return. A Return Authorization (RA) number will be issued via email within 24 hours.
Items returned without a RA number will not be accepted.
Please locate your order number on either your order confirmation email or the packing slip included in your shipment.
You have 14 days from the receipt of your order to request a Return Authorization.
SEND YOUR RETURN TO:
Jayden P
2946 State Street
Carlsbad, CA 92008
DELIVERY OF STORE CREDIT
If shipping your return, you will receive an e-gift card via email within three business days of the delivery to our store, once it has been processed. Shipping fees will not be refunded and will be deducted from the total.
EXCHANGES
If you need a different size in your item, please note the size you want on your invoice and send it back to 2946 State Street, Carlsbad, CA 92008. If we have the item in stock, we will ship it to you. If we don't have your requested size, we will send you an e-gift card with store credit.
Tell your "Your Favorite Person" they are your favorite with a gift card.
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