FAQ | Jayden P Boutique – Carlsbad, CA
Shipping & Delivery
Do you offer free shipping?
Yes! We offer free standard shipping on all U.S. orders over $100. Orders under $100 have a flat shipping rate.
How long does it take to process my order?
Orders are processed within 1–3 business days. Once shipped, standard delivery typically takes 3–7 business days depending on your location.
Do you ship internationally?
At this time, we ship within the United States only. Stay tuned — we're always looking at ways to expand!
Returns & Exchanges
What is your return policy?
We accept returns for store credit within 14 days of delivery. Items must be unworn, unwashed, and have all original tags attached.
What items are final sale?
Final sale items, jewelry, and accessories are non-returnable. Please check the product page for final sale markings before purchasing.
How do I start a return?
Email us at hello@jaydenpboutique.com or DM us on Instagram at @jaydenpboutique with your order number and reason for return.
Shopping In-Store
Where is Jayden P Boutique located?
We are located in Carlsbad, CA. Stop by to shop our full collection of women's clothing, accessories, and jewelry in person!
Can I pick up my online order in store?
Yes! Local pickup is available in Carlsbad. Select "Local Pickup" at checkout and we'll notify you when your order is ready.
What are your store hours?
Please check our Instagram @jaydenpboutique or Google listing for the most current store hours, as they may vary seasonally.
Products & Sizing
What brands do you carry?
We carry a curated selection of women's clothing and accessories from top brands including Free People, DAZE DENIM, Boem Collection, TELETIES, Matisse, Lack of Color, Quay Australia, KITSCH, LUV AJ, PIXIE MOOD, and P.F. Candle Co.
How do I know what size to order?
Each product page includes sizing details and measurements where available. When in doubt, we recommend sizing up for a relaxed boho fit — or DM us on Instagram and we're happy to help!
Do you restock sold-out items?
We do restock some popular styles, but boutique inventory moves fast. Follow us on Instagram @jaydenpboutique for restock announcements and new arrivals.
Orders & Payment
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as Shop Pay, Apple Pay, and Google Pay for fast, secure checkout.
Can I modify or cancel my order after placing it?
We begin processing orders quickly, but reach out to us as soon as possible at hello@jaydenpboutique.com or DM us on Instagram and we'll do our best to accommodate changes before shipment.
Will I receive an order confirmation?
Yes! You'll receive an email confirmation as soon as your order is placed, followed by a shipping confirmation with tracking information once your order ships.
Loyalty & Promotions
Do you have a loyalty rewards program?
Yes! We love rewarding our loyal customers. Ask in-store or reach out to us on Instagram to learn more about our current loyalty program and how to earn points on every purchase.
How do I find out about sales and new arrivals?
Follow us on Instagram @jaydenpboutique and sign up for our email list to be the first to know about new arrivals, exclusive promotions, and in-store events.
Contact Us
How can I reach you?
The fastest way to reach us is via Instagram DM at @jaydenpboutique — we typically respond within 1 business day. You can also email us at hello@jaydenpboutique.com.
We're here to help and love hearing from our customers. Whether you have a question about sizing, styling advice, or just want to say hi — don't hesitate to reach out!
