Standard shipping typically takes 3–7 business days. Expedited shipping options are available at checkout and usually arrive within 1–2 business days. Please note that processing time is 1–2 business days before your order ships.

Yes! We offer free standard shipping on all orders over $100. Orders under $100 will have shipping costs calculated at checkout based on your location.

At this time, we ship within the United States only. We hope to offer international shipping in the future — stay tuned!

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use that number to track your package directly through the carrier's website.

If your package is lost or significantly delayed, please contact us at connect@jaydenp.com and we will work with the carrier to resolve the issue as quickly as possible.

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached. Final sale and clearance items are not eligible for return.

To start a return or exchange, please email us at connect@jaydenp.com with your order number and reason for return. We will provide you with instructions and a return address.

We offer store credit for all eligible returns. If you received a damaged or incorrect item, we will issue a full refund to your original payment method.

Items marked as final sale or purchased from our clearance section are not eligible for return or exchange. All other sale items may be returned for store credit only.

Once we receive your returned item, please allow 3–5 business days for us to inspect and process it. You will receive an email confirmation once your store credit or refund has been issued.

Yes! You can find our size guide on individual product pages. If you need additional help finding your fit, feel free to reach out to us and we'll be happy to assist.

We recommend checking the size guide on each product page, as sizing can vary by style and brand. When in doubt, we suggest sizing up. You're also welcome to contact us for personalized sizing advice.

We strive to be inclusive and carry a range of sizes across our collections. Availability varies by style. Check each product page for available sizes, and feel free to contact us if you're looking for something specific.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Shop Pay. All transactions are secure and encrypted.

We begin processing orders quickly, so changes or cancellations must be requested within 24 hours of placing your order. Please email us immediately at connect@jaydenp.com and we will do our best to accommodate your request.

Yes, we offer gift cards in various amounts! They make the perfect present for the fashionista in your life. Gift cards can be purchased online and are delivered via email.

We love our customers! Stay connected by signing up for our email list to be the first to hear about exclusive deals, new arrivals, and any upcoming rewards programs.

Some of our popular items do get restocked, but many of our styles are limited quantity. We recommend signing up for restock notifications on the product page or following us on social media to stay updated.

Care instructions vary by item and fabric. Please refer to the care label on your garment and the product description on our website for specific washing and care guidelines.

Yes! We want every order to feel special. If you'd like gift wrapping, please leave a note at checkout and we will do our best to make it beautiful for you or your recipient.

Our salon offers a variety of services including haircuts, color, styling, and more. Please contact the salon directly or visit us in store at 2946 State Street, Carlsbad, CA 92008 for a full list of current services and pricing.

Appointments can be booked by calling us directly at (760) 720-2946 or by visiting us in store at 2946 State Street, Carlsbad, CA 92008. We recommend booking in advance as appointment slots fill up quickly!

We kindly ask that you provide at least 24 hours notice if you need to cancel or reschedule your appointment. Late cancellations or no-shows may be subject to a cancellation fee.