Shipping policy
Processing & tracking
Standard order processing takes 4–5 business days. Orders are shipped via USPS Monday–Friday, excluding holidays. Overnight orders follow the dispatch schedule below.
You will receive tracking updates within 2–3 days of shipping.
Expedited orders
For overnight service to ship the next business day, your order must be placed by 12:00 p.m. Pacific Time. Orders for 2nd Day delivery must also be placed by 12:00 p.m. Pacific Time.
Delivery locations & signatures
We currently ship within the United States only. Shipping to Canada and other international destinations is not available. We are unable to ship to P.O. boxes.
Packages are delivered to your door without a required signature.
Shipping rates
- General merchandise — Standard shipping: $10
- General merchandise — 2nd Day: $35
- General merchandise — Overnight shipping: $50
- Hats & shoes — Hat shipping: $35
- Hats & shoes — Shoes — standard: $20
- Hats & shoes — Shoes — express: $75
Base rates are shown before applicable offers. Available services and final shipping charges depend on your items and destination and are shown at checkout.
Free shipping on qualifying $100+ orders
Qualifying U.S. orders of $100 or more can receive our automatic free-shipping offer. This offer cannot combine with order-level discount codes.
Eligible general-merchandise orders of $150 or more can also qualify for the standard free-shipping rate. Checkout shows the applicable shipping options and final charge.
Lost, stolen or damaged packages
We are not responsible for lost or stolen packages.
If your package arrives damaged, contact customercare@jaydenp.com within 24 hours of receiving it.
Questions & returns
For delivery details, visit Shipping & Delivery. For return eligibility and instructions, visit Returns + Exchanges.
Questions about your order? Email customercare@jaydenp.com and include your order number.
