Order processing takes 1-3 business days and you will receive tracking updates within 2-3 days of shipping
FREE Shipping (domestic orders only) over $100
Lack of Color Hats $15 Shipping Fee
2nd Day – $25.00
Overnight – $35.00
For overnight, to ship the next business day, your order MUST be placed by 12:00pm PST
For 2 Day Delivery orders must be placed by 12:00pm PST
Outside of USA - $19.95 Plus Taxes and Duties
Package will arrive within 7-10 business days
Taxes & Duties for International Orders: Taxes and duties will likely be charged on your order. We are not in control of country-specific tariffs and duties that may be imposed by your respective government. If taxes and duties are placed by officials, the fees will be your responsibility. If you used a promotion code on your order, you will be charged taxes and duties based on the original price. We are legally obligated by Border Agencies to show the original price of any item(s) purchased.
I PLACED A SUCCESSFUL ORDER BUT WHY DIDN'T I RECEIVE A CONFIRMATION EMAIL?
If you placed a successful order you should receive a confirmation email with an order number. If you have not received an email after one hour please contact us to make sure your order went through.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
Please allow two to four business days for order processing and shipment, and an additional two to five business days for delivery. Express two-day shipping orders will be processed in one business day and delivered within two to three business days. Orders placed over the weekend will not be processed until the following business day.
DO YOU RE-STOCK YOUR INVENTORY?
We restock a small number of styles, the majority of our items are offered in limited quantities, for a limited time, so we can continually delight you with fresh styles and new looks.
HOW DO I GET A REFUND OR MAKE AN EXCHANGE?
We only offer store credit for returns. Items purchased from JaydenP.com are eligible for store credit within 14 days of purchase. Returns must be postmarked within 14 days of receipt of your order, all sales after 14 days are final.
ALL SALE, INTIMATES, SOCKS, JEWELRY ARE FINAL SALE
We will process your return as quickly as possible, however, please allow up to five to seven business days for a refund. A notification email will be sent after the return is processed. Please note that shipping costs are not refunded or included in refund off original order.
All tags must be intact and the item unworn or unused. If there are any signs of use we will not be able to accept the return, and the item will be returned to you at your expense.
HOW DO I PROCESS A RETURN?
Please contact us with your order number and reason for return. A Return Authorization (RA) number will be issued via email within 24 hours. Items returned without a RA number will not be accepted.
Please locate your order number on either your order confirmation email or the packing slip included in your shipment.
You have 14 days from the receipt of your order to request a Return Authorization.
WHERE DO I SEND MY RETURN TO?
Jayden P 2946 State Street Carlsbad, CA 92008
IF I PURCHASED AN ITEM ONLINE, CAN I RETURN IT TO THE STORE?
Yes, you can return any items purchased online to our store, as long as it meets our return policy included above.
HOW WILL I RECEIVE MY STORE CREDIT?
You will receive an e-gift card via email within three business days of the delivery of your return to our store, once it has been processed. Shipping fees will not be refunded and will be deducted from the total.